I never intended to be a business owner, it was not something I had planned and prepared for. In fact I calmly made an instant decision, because someone had inspired me, to start my first business Motivational Steps. Let me… Continue Reading →
I remember when it hit me all those years ago, the realization that many of the professional speakers who were invited to speak at conferences were popular, but not as good as me at delivering the message to the audience!… Continue Reading →
Make Your Brand Clear and Consistent Whether you have been in business a day, or a year, or longer, don’t confuse your potential clients, or the loyal clients you already have. You have a brand to build, and once you… Continue Reading →
It’s a New Year and you promised yourself last year this would be the time when you set goals and turned your dreams into your reality. But, for some reason you are worried or even fearful about taking that step… Continue Reading →
Before your customers decide to walk away, never to return and not tell you the reason why, think how you want your customer service experience to look feel. You can do this by putting yourself in your customers shoes, so… Continue Reading →
Have you ever heard that saying ‘If you can’t say anything nice, don’t say anything at all’? The thing is though sometimes we say something which we think is ‘nice’ and it turns out we hurt someone’s feelings, and when… Continue Reading →
There is a great quote by Oscar Wilde “Imitation is the sincerest form of flattery that mediocrity can pay to greatness”. What does this mean? People admire your business, brand, products and services and want to be just like you…. Continue Reading →
Do you talk to people when you are out and about in your neighbourhood? For instance I chat with people I know in my local shopping mall, and if I am meeting someone for lunch or coffee we have a… Continue Reading →
We attract whatever we think about, whether those thoughts are good or bad. If we allow ourselves to use our instincts, which we tend to ignore, and we listen to our intuition we have a better chance of reaching our… Continue Reading →
In my early days of building Motivational Steps there was no social media. I relied on my own resilience to find online newsletters, so that I could add content. I wrote letters to the newspaper. I wrote articles for online… Continue Reading →
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